Enhancing Digital Payment Strategies: Advice from Michael Pupil

In this episode of the CanadianSME Small Business Podcast, we had the pleasure of speaking with Michael Pupil , Vice President of Sales at Lexop. With an extensive career in sales and customer success, Michael has held key positions at companies such as Connex International, Thinking Capital, OneSpan, Montrium, and Braid Health. He has been responsible for overseeing revenue generation, managing sales pipelines, and motivating sales teams. Michael shared his insights on navigating economic challenges, innovating collections methods, and building successful sales organizations. Key Highlights: Michael’s background and what led him to join Lexop as the VP of Sales. The impact of rising delinquencies on loans and credit affecting businesses. Current methods of collections and why Lexop felt the need to innovate in this space. Michael’s experience in transitioning Lexop from founder-led sales to a sales-led organization. Trends foreseen in the fintech and collections industry. Advice for small business owners looking to enhance their digital payment and collections strategies. We would like to thank Michael for sharing his valuable insights and experiences with us. From navigating economic challenges and innovating collections methods to building successful sales organizations and preparing for future trends, Michael’s expertise offers valuable guidance for our listeners. His advice is particularly beneficial for small business owners looking to enhance their digital payment and collections strategies. Shoutout to our sponsors for more information find their links below: RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.