How I Scaled 22 Stores in Canada’s Most Regulated Industry

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore what it really takes to scale a retail business in a highly regulated environment while maintaining profitability and operational control.

Joining us is Chris Jones, Founder and CEO of CANNABIS XPRESS. Chris shares how disciplined systems, data, and strategic thinking can turn a complex industry into a scalable growth engine.

Key Highlights

1. Scaling Pitfalls: Chris explains what typically breaks first when retail businesses grow too fast.
2. Regulatory Strategy: Chris shares how to stay profitable across different provincial regulations.
3. Data Driven Operations: Chris highlights how technology improves margins and reduces inefficiencies.
4. Leadership Evolution: Chris discusses how leadership must change as the business scales.
5. Building for Exit: Chris explains how to create a business that is attractive to buyers from day one.

Special Thanks to Our Partners:

• UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
• ADP Canada: https://www.adp.ca/en.aspx

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To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.