S6 Bonus: When Systems Crash: Engineering Facebook-Scale Incident Management & Exiting to PagerDuty with John Egan

From Code Story: Insights from Startup Tech Leaders Noah Labhart | Podcast for Technical Founders & Startups

John Egan is a computer and electrical engineer by training. Early on, he got disillusioned by the idea of building robots - it was too slow for him. While he was working at Harvard, he was watching the early days Y Combinator, and told his wife that there was a movement going on, and they should move to be a part of it. Startups weren't common then, so it was a risky move - but John found himself excited about being a part of it. Eventually they did make the move, created a file transfer company, and ended up getting acquired by Facebook. Outside of tech, he's married, with a 4 year old son. And for fun? He builds tools for himself, since he's not writing much code at his current venture. One of them is Postmortem.io, in addition to launching IR Conf for incident responders. Post Facebook, John set out to ask the question to his prior colleagues that had left, about the tools they missed the most. The tool that kept coming up in conversation was a tool to manage incidents. So he decided to build this platform, named after an ancient Japanese philosophy. This is the creation story of Kintaba.

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