Balancing AI Innovation with Human-Centered Healthcare: A CDO's Perspective

Eric Smith shares how Memorial Hermann Health System is revolutionizing healthcare delivery through responsible AI implementation. Learn how their pioneering governance model ensures technology enhances rather than replaces human connection, while improving operational efficiency and patient outcomes across one of Texas' largest health systems.

• Strategic AI governance is crucial for responsible healthcare innovation
• Technology implementation must prioritize both operational efficiency and human connection
• Successful digital transformation requires strong partnerships between clinical and technical teams
• AI can enhance personalized care delivery while reducing administrative burden

Eric Smith, Chief Digital Officer, Memorial Hermann

Megan Antonelli, Chief Executive Officer, HealthIMPACT Live

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