What is the goal of your business? Episode 40 with The Real Brad Lea (TRBL). Guest: Shep Hyken.

Customer Service Expert, Shep Hyken, is the guest on this podcast. Listen to this episode to find out the difference between the function and the goal of any business. Listen to Brad and Shep discuss the ways to grow your business, using content marketing to expand your business and the ways to turn problems into opportunities.