Aggravating Apple Store & Bad Customer Service - Episode 1035

: Episode 1035 - Vinnie and Andy talk Vinnie's aggravating Apple Store experience and bad customer service this Wednesday. PLEASE SUPPORT OUR SPONSORS Pure Vitamin Club Pure Coffee Club APPLE STORE Vinnie had to jump through many hoops to get his new headphones His headphones were covered by warranty, but he couldn't just get a new pair Went around the system by taking her advice Seems like a bad policy for the Beats company The Apple employee gave him some 'tude, too Customer service really should be everything This is why we at PVC and PCC value customer service so much Funniest part, the help at the Apple Store is "The Genius Bar"