Bad vs. Good Customer Service - Episode 738

: Episode 738 - Vinnie & Andy talk about bad vs. good customer service and an angry customer service call Andy received at Pure Vitamin Club that was meant for another company! PLEASE SUPPORT OUR SPONSORS Pure Vitamin Club Squatty Potty FLAPPERS Special guest Gina Grad Check out Vinnie on the 15th Chris Laxamana will be there At Flappers in Pasadena One of Vinnie's big talks Andy will be there GOOD CUSTOMER SERVICE Pure Vitamin Club has a new toll-free number and Andy answers all the call himself right now - very good customer service! Sometimes Chip (Dylan) will answer them Eventually we will likely have to hire others Andy likes to give people the resolution they are looking for Andy got an angry phone call from someone who was charged $190 and didn't want the product anymore Turns out, HE CALLED THE WRONG NUMBER! Andy remained calm and nice DO NOT buy from Pure Fitness Vitamins It is not even a vitamin company Scam