Ep 218 - Create an Option-friendly Mindset

Ever wondered why some technicians hesitate to provide options to clients? In this enlightening conversation, we, your hosts Clay and Joseph, demystify this common misconception and highlight the power of cultivating an option-friendly mindset. We discuss the potential pitfalls of appearing too pushy and how shifting your focus to serve can enhance customer satisfaction and foster business growth. We're not just talking about flipping switches here. Offering additional services, such as spot...