Ep 9 - How These 3 Things Determine If They Will Buy

Ever wondered how a simple birthday gift can transform a loyal customer into a lifelong advocate? Today, we’re unraveling the secrets to high-impact customer service, sharing a heartwarming tale from the Hays team about turning a potential rescheduling disaster into an emotional victory. Tune in to discover the three essential factors that will make you, your company, and your services shine like a 10 in the eyes of your customers. This episode also dives into the ethical responsibility of o...