Episode 71 - Next Level Electrical Sales - Taking Clients to The Ridiculous

Joseph and Clay discussed the AC service situation. Joseph suspected that the salesperson was sent to install the hard start kit and use the opportunity to discuss an upgrade option with him. - PLAY @1:00 Clay and Joseph discussed the importance of positioning oneself as a solution rather than a salesperson when interacting with customers who may initially see them as part of the problem. Joseph shared that he had higher sales when he looked like a technician rather than a salesperson. - PLA...