Coaching a 25 Year Call Center CEO Build Teams of All Stars | Richard Blank | Ep 1030

From Outlier's Edge Podcast with Niiamah Ashong Niiamah Ashong

"If you're as good as you think you are, you shouldn't have to compromise anything to earn $1." - Richard Blank

Join Niiamah (@niiamahashong) and Richard Blank for a live coaching conversation. His challenge: getting a new generation on his team to break through from 78% to 93%.

You'll walk away with:

Why growing your team means 10x the quality of your people and how long they stay, not 10x the headcount
Why giving people their dignity keeps them longer than any metric
The question that turns AI from a threat into time back for your team

Welcome to the Outlier's Edge Podcast, hosted by Niiamah Ashong, Founder of Outlier's Edge and Sherpa of the World of Difference. On this podcast, you'll join other high-performing unconventional leaders and entrepreneurs (aka Outliers) as they talk about leveraging what makes them different to make a difference in the world.

--Check out the video episode on YouTube!--

Timestamps:

00:00 - Welcome to Outlier's Edge Live

06:31 - Great Speakers Name Their Price

15:58 - How Do I Reach Them?

24:33 - These Are Not Robots

34:10 - Talent Is the Whole Game

36:13 - The Real Threat Is AI

41:53 - What Does AI Make Possible?

43:26 - AI Becomes Employee of the Month

48:47 - Come Say Goodbye

52:23 - Someone Still Believes in Me