296: 5 Best Practices for Surveying Your Clients

Have you surveyed your client's recently? With the economic turmoil we're facing, it's important to stay on top of how your business is doing. We don't have to ever assume why a client continues to use us, we can ask! The power of client surveys is that they give you direct insight into the thinking of your clients. We give you five things you must do to get the most out of your surveys.

Main topics:

• Why you need to survey your clients
• How will you do it?
• Overcoming low response rates
• Questions to ask
• Ask a Biz Coach

Main takeaway: Surveying your clients gives you a heads up for changes on the horizon with what your client's need/expect.

Links: Google Forms

Survey Monkey

Reasons for low survey response rates

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Full show notes and transcript

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