Security and Machine Learning in the Call Center with Pindrop Security’s Chris Halaschek
Call centers are a vulnerable point of attack for large enterprises. Fraud accounts for more than $20 billion in lost money every year, and a significant portion of that fraud is due to customer service representatives being fraudulent social engineering attacks. Chris Halaschek joins the show today to discuss how Pindrop Security is addressing The post Security and Machine Learning in the Call Center with Pindrop Security’s Chris Halaschek appeared first on Software Engineering Daily .
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