Hiring Became Our Edge with Kristen Reilly
"We went from 34% fully staffed to 96% fully staffed" Imagine needing to hire 3,000 part-time coaches in a chaotic 6-to-8-week summer sprint. For Elevo Learning, missing that target meant operational nightmares and broken client promises. In this episode, Chad Sowash and Joel Cheesman sit down with Kristen Reilly to look under the hood of an incredible hiring turnaround. By ditching manual, archaic workflows and going "all in" on conversational AI, Elevo transformed their biggest bottleneck into a massive competitive advantage. The Highlights: The 96% Turnaround: How automating candidate engagement flipped their Day One staffing rate from a stressful 34% to a near-perfect 96%. Recruiter Happiness Skyrockets: How stripping away hours of manual administrative "busy work" sent Elevo's internal Employee Net Promoter Score from a dismal 16 to a staggering 68. The Next Frontier: Kristen previews how they are tackling the next big hurdle—frictionless onboarding from the first text message to the school field. Automation is Human: Why freeing up recruiters from administrative hell actually allows them to do what they do best: build relationships and scale the business into new states. Ready to see how automation can scale your seasonal hiring? Tune in now!
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