The Chris Voss Show Podcast – Brian Biro, The ROI of Kindness Book

Brian Biro, The ROI of Kindness Book Brianbiro.com As you dive into this empowering little book, you’ll soon discover that this simple secret, KINDNESS, can transform your brand, your customer loyalty, your success in attracting and retaining fantastic people, and your organization moving your team … – from fear to freedom – from failure to faith – from ego to we go – from good to GREAT! “Each and every one of us needs to become a Chief Kindness Officer.”