Student Loan Servicers Are Robocalling SAVE Borrowers About the July 1 Switch

Student loan servicers have started placing automated phone calls to SAVE borrowers, warning them that their loans will reenter repayment when the forbearance ends and that they'll need to pick a new plan or one will be chosen for them.

Some borrowers have begun shared transcripts of the messages online. One automated message from Nelnet tells borrowers their "loans will reenter repayment when the SAVE plan ends" and that they "will need to choose a new repayment plan. If you don't choose a plan, one will be assigned for you."

The call points borrowers to StudentAid.gov, notes that the new Repayment Assistance Plan (RAP) "becomes available starting July 1st," and reminds those enrolled in auto-debit that payments will pull automatically even if they don't select a plan and default to Standard.