090125 ~ Looking Inward for Quality and Affordability - Andy Hetzel

September 1, 2025 ~ Lucy Ann Lance is joined by Andy Hetzel, VP of Corporate Communications for this week's A Healthier Michigan with Blue Cross Blue Shield of Michigan. Andy explains how rising healthcare costs impact insurance premiums. He highlights that 9 cents of every premium dollar covers Blue Cross’ administrative costs. Blue Cross is committed to reducing these costs by $600 million over three years while improving service quality. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.