5-Star or Bust: Protect Your Business Reputation

A 3.8 rating can quietly kill your phone before you ever know why. When people search for a pool service, they do what we all do with restaurants and hotels: they sort by stars, skim a few reviews, and move on fast. That’s why your online reputation is not a vanity metric, it’s a lead generator or a lead blocker. We walk through the real-world choices customers make on Google and Yelp, and how a pool service business can earn trust before the first appointment. I share practical ways t...