Starting Strong: Onboarding New Pool Clients Right

Taking over pool service after a home changes hands isn’t just business as usual—it’s a fresh start with a brand-new client who likely has no idea what goes into keeping their water safe and clean. In this episode, I walk through the key things I always cover with new homeowners—setting expectations, reviewing equipment, updating the service agreement, and making sure we’re aligned from day one. A solid start sets the tone for a long, smooth service relationship. Send us Fan Mail Support the ...