A Learning Culture - "How can we improve?"

At 11:01 AM yesterday, lightning struck one of our assisted living care homes and started a fire. The building was empty at the time of the incident and had only received its operating license a couple of days earlier. 

On today's show we're talking about how you can use every single event that happens in your business as an opportunity for continuous improvement, to create a learning culture. 

-----------------------

Host: Victor Menasce

email: [email protected]