The Skill That Makes People Feel Instantly Understood | Charles Duhigg

Charles Duhigg, Pulitzer Prize-winning journalist and author of The Power of Habit and Supercommunicators: How to Unlock the Secret Language of Connection, joins Lewis Howes to explore the neuroscience of deep conversation. Topics include the Harvard Adult Happiness Study, neural entrainment, looping for understanding, the three conversation types (practical, emotional, and social), emotional reciprocity, bids for connection, motivational interviewing, the matching principle, and Verna Myers' work at Netflix.