"Earned insights" and scaling Loom to +21M users with Joe Thomas, CEO and Co founder of Loom

Joe Thomas, CEO and Co founder of Loom, joins the show to talk about How Joe and team have scaled Loom to +21M active usersThe decision to hold on monetizing Loom until Year 3 of the company, and why founders should use activation as a success metric.The "earned insight" that led the Loom team to build a horizontal application vs. vertical applicationHow Loom is planning to use Generative AI to improve collaboration and leapfrog its competitors.