I Couldn't Get The Pills Even Though They Had Them | Episode 506

A prescription can be sitting at the pharmacy, but still be out of reach. I’m Justin Alan Hayes, and I’m putting a spotlight on what happens when prior authorization, insurance approval, and pharmacy systems collide and the patient pays the price, sometimes with their mental health. I walk you through a real timeline: the missing prior authorization notice that should have hit my prescriber immediately, the multi day delay that follows, and the moment CVS tells me my medication is “ready” fo...