LIVE with The Famous Dr AL and Samantha Stewart

LIVE with Dr. Allen Lycka featuring Samantha Stewart Guest: Samantha Stewart, CEO of Occiden and Company Topic: Innovating Healthcare from the Inside Out Introduction: In this episode of LIVE with Dr. Allen Lycka , we welcome Samantha Stewart, the visionary CEO of Occiden and Company. With a focus on simplifying clinic operations and humanizing healthcare transformation, Samantha shares her journey from a first-generation Canadian to a respected leader guiding clinics through change, growth, and digital reinvention. Founding Occiden: Samantha describes Occiden as a “love letter to the healthcare system,” created to fill critical gaps in clinic management, especially in Alberta. Recognizing burnout, inefficiency, and stagnation in traditional care systems, she pioneered a new approach—one built on lean systems, AI, and strategic innovation. Systemic Challenges in Alberta: Healthcare in Alberta is undergoing seismic shifts. Samantha reflects on her work post-COVID, where she saw fragmented workflows and exhausted teams. Her mission: restore value to frontline workers, enhance patient experience, and spark long-term transformation in how care is delivered and felt. From Problem to Possibility: Samantha encourages reframing problems as opportunities. She believes in meeting people where they are and ushering in change without overwhelming them. Her Nanny McPhee-like philosophy of running toward chaos to restore harmony is evident in her approach to digital transformation. Digital Evolution, Not Overhaul: Digital change doesn’t have to be disruptive. Samantha walks clinics through phased transformation—like restructuring schedules, reducing paperwork, and implementing automated reminders—that improve both revenue and morale. People Over Process: Her true superpower? People. Samantha knows tech is only as powerful as those who use it. Through training, listening, and building comfort, she ensures her solutions are embraced, not abandoned. Designing Workflows That Work: By analyzing clinic schedules and aligning appointments with billing strategies, she helps medical teams work smarter. Physicians regain control, reduce burnout, and even rediscover joy in their work. Leading with Humanity: Samantha shares her philosophy on living a fantastic life: stay grounded, define your values, and lead with empathy. She urges clinics to zoom out, reflect, and evolve with intention—for themselves and their patients. Final Words: To a younger Samantha, she would say: “Everything happens for a reason. Keep going.” Connect with her via www.occiden.ca or on LinkedIn. Subscribe to Dr. Lycka’s Golden Pearls: Visit www.drallenlycka.com for weekly inspiration—and a chance to win a cruise! BIO: Samantha Stewart is the CEO of Occiden and Company, a healthcare management firm that helps clinics and medical leaders simplify operations and embrace the future of care. Known for her bold thinking and deep industry insight, she guides healthcare teams through digital transformation, workflow redesign, and high-impact strategy. Samantha brings a fresh, solutions-first perspective to the table—one focused on what’s possible when healthcare works smarter. Social Media: Websites - www.occiden.ca , www.genvanta.ca LinkedIn Company Page ( https://www.linkedin.com/company/occiden-and-company/?viewAsMember=true ) CEO Page ( www.linkedin.com/in/samantha-stewart-occidenandcompany ) YouTube - https://www.youtube.com/@occidenandcompany