EP868: Artificial intelligence, Gen AI and the future of cognitive banking

Udi Ziv, CEO, Personetics AI-powered customer experience is evolving to meet consumers’ needs for a personal relationship with their bank. With a mission to democratise financial wellness, cognitive banking offers a fundamental shift in how financial institutions engage with their customers, leveraging advanced data analytics and predictive modelling. Robin Amlôt of IBS Intelligence speaks to Udi Ziv, CEO of Personetics.