MBA1508 Guest Teacher – Clay Staires – How to Create Repeat Business and Customer Service Experiences That Wow in the Digital Age

Customer service is your difference. It’s one of the best ways for a small business to stand out from competitors and build a loyal following. You don’t have the marketing and advertising budgets of bigger operations, but you can devote a larger portion of your resources to making sure your customers aren’t just happy — they’re evangelists.