The Art of Handling a Pissed Off Customer

From The Contractor Fight with Tom Reber Tom Reber

Stop being a punching bag for clients who don't respect your time or your team. In this episode, Derek and Tim break down a real-world blow-up with a customer who thought yelling would get him a free pass on the rules. You’ll learn how to match energy without losing your cool, why paperwork is your best weapon in a fight, and why "the customer is always right" is a lie that’s killing your profit.

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For over a decade, contractors have asked us the same question. Do you have a sales-only training program? The answer was always no. Until now.

https://thecontractorfight.com/command

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